Student Welfare

As per The ESOS Act 2000, students who are under the age of 18 years are to have appropriate arrangements made for their welfare in Australia. This includes the need to appoint a local guardian and meet specific requirements for their accommodation.

GUARDIANSHIP

All students under 18 years of age are required to have an appointed Guardian whilst living in Australia. If the student’s parents are not living here to support their son, the appointed guardian must be over 25 years of age, be an Australian citizen or having a visa allowing him/her to stay in Australia until the student turns 18 and provide a Working With Children Check (WWCC).

If the student’s parent is on guardianship visa, the parent will be given an opportunity to appoint a local support person to provide overall support to the student.

St Augustine’s College will appoint and /or approve a guardian/local support person who is suitable, and willing, to care for the student.

Appointed guardians/local support persons are paid a fee for accepting the additional responsibility, which is paid directly to the appointed guardian/local support person, not to the College.

Guardianship Agreement

Appointed Local Support Person Agreement

HOMESTAY

St Augustine’s College require all students, regardless of age, to live in accommodation approved by the College. This requirement is to ensure the safety and wellbeing of our students.

The College operates its own Homestay programme, carefully selecting families suitable for our students. Students are generally placed with English speaking families to learn about Australian life and culture, and help improve their English. Homestay provides students with a secure and family-like environment and are encouraged to join in with the family. The family provides meals and assists with everyday needs such as laundry and cleaning, allowing the students more time for study.

Homestay Guidelines for Students

WORKING WITH CHILDREN CHECK

Our College policy requires any adults involved in providing overseas student accommodation or welfare arrangements have Working with Children Check. As defined under Child Protection (Working with Children) Act 2012, child-related work is defined as work in a specific, child-related role or face-to-face contact with children in a child-related sector.

Please visit Office of the Children’s Guardian for more information and/or to complete your online check.

CHANGE OF CONTACT DETAILS

Please contact International Office to update your contact details. The College requests the student to update their details, including residential address, mobile number and email address with us within 7 days of the change.

24/7 CONTACT PERSON

The International Student Manager – Kyle Sun, is the 24/7 contact person for the International Students. Whilst Kyle is available at all times, please be considerate and only contact him at odd hours if it is an absolute emergency.

If you are having a Medical Emergency, please call 000 or go straight to a hospital.

International Student Manager – Kyle Sun can be contacted via: E: internationalstudents@saintaug.nsw.edu.au | T: +61 2 9938 8257 | M: +61 423 540 920

Enrolment procedure

ENROLMENT APPLICATIONS FOR 2023 ARE NOW OPEN.

1. Complete a copy of 2023 International Student Application For Enrolment and submit it to the International Student Manager, Kyle Sun with the supporting documents.
2. Submit the application form with the following documents: Copy of birth certificate, Copy of passport, Junior School reports, Copy of English school offer letter OR IELTS test, Copy of English school reports (if currently at language school). Recommendation letter from a current teacher (must include detailed contact information). Please complete Medical Forms if necessary
3. The applicant will be required to have an online interview with the International Student Manager - Kyle Sun.
4. Once your application has been processed and approved, an Enrolment Offer letter will be sent. The Enrolment Offer letter, together with the International Student Application for Enrolment form, will form the Written Agreement. All pages of both documents MUST be signed and returned before, or at the same time as, the fees are paid.
5. Upon receipt of the monies, and all required documentation, the College Registrar will issue a CoE & CAAW (if required) and forward copies of these to the parents/agent.

Entry Requirements

If a student has completed an alternative form of the Internationally recognized English Test, the application will be based on the same scale. A copy of the exam results is required to be sent with the enrolment application.

If an IELTS/AEAS, or similar, result is not provided, the student will be required to attend a minimum of 20 weeks at English Language School prior to commencing at St Augustine’s College. Students must achieve a Lower Intermediate level of English for Year 7 and 8, an Intermediate level of English for Years 9 and 10, and an Upper Intermediate level for Year 11, from one of our preferred Language Schools.

PREFERRED ENGLISH LANGUAGE SCHOOLS 2022

International House

Joey YANG
Marketing Manager Tel: 9279 0733 Email: jyang@ihsydney.com.au
Address: 237 Oxford Street, Bondi Junction, NSW 2022, Australia

Mega

Henry Liu
Principal Executive Officer Tel: 02 9299 6788 Email: h.liu@mega.edu.au
Address: Level 9, 225 Clarence Street, Sydney, NSW 2000, Australia

Times Academy

Zoe Zhao
Marketing Manager Tel: 0420 797 883 Email: zoe.z@timesedu.com.au
Address: Level 4, 338 Pitt Street, Sydney, NSW 2000, Australia

Government Regulations

The Australian Government wants overseas students in Australia to have a safe, enjoyable and rewarding place to study. Australia's laws promote quality education and consumer protection for overseas students. These laws are known as the ESOS framework and they include the Education Services for Overseas (ESOS) Act 2000 and the National Code.

ESOS Framework

National Code 2018

For more information about Study in Australia and your rights and responsibilities as a student, please visit the Study in Australia website.

Useful Links

• Department of Home Affairs
• Study in Australia
• Australian Education International
• ESOS Framework
• Tuition Protection Service

Use of Personal Information

Information provided by the student to St Augustine's College may be made available to Commonwealth and State agencies pursuant to obligations under the Education Services for Overseas Students (ESOS) Act 2000 and the National Code. St Augustine's College is required under s19 of the ESOS Act 2000 to tell the Department of Home Affairs about certain changes to a student's enrolment, and any breach by the student of a student visa condition relating to attendance or unsatisfactory academic performance.

Dispute Resolution

In the event of a dispute or grievance, between an individual student and the College, procedures are in place to facilitate the resolution of the dispute. If the student remains dissatisfied with the outcome, they may seek independent external mediation. If external mediation is required, by agreement, the parties will appoint independent arbitrators to oversee the resolution of the issue.

This agreement does not remove the right for you to take further action under Australia's consumer protection laws. Dispute resolution processes do not limit the student's rights to pursue other legal remedies.

• Complaints and Appeals Policy

Course Deferment

This refers to permission granted by the College whereby a student is able to leave their studies and recommence them at an agreed later date. Parents are required to write to the International Executive Officer requesting deferment. The student must be informed that deferring his enrolment may affect his student visa.

• Deferment, Suspension and Cancellation Policy

Other Relevant Policies

• Student Transfer Request Assessment Policy
• Course Credit Policy
• Course Progress and Attendance Policy
• Monitoring Course Progress
• Critical Incident Policy
• Refund Policy
• Request for Refund Form

Education Agents

Education Agents are often engaged to assist with a student’s enrolment application, however, not all students use an Agent to submit their application. Agents must complete an Application Form and Company Profile prior to engaging in an Agreement with St Augustine’s College - Sydney.

Education Agent Application & Company Profile

Please click here for a list of our Current Agents

For any Agent enquiries please contact:

Kyle Sun, International Student Manager

St Augustine’s College – Sydney, Australia E: internationalstudents@saintaug.nsw.edu.au | T: +61 2 9938 8257 | M: +61 423 540 920